For Media Companies
A collection of articles and guides for photographers & other media service providers.
Frequently Asked QuestionsHave a quick question? Check out our FAQ page!
Aryeo Go AppManage your business in the field with the Aryeo Go app
Update Company Details and BrandingLearn how to add your company’s details including branding, logo, name, and contact information.
Custom Company Domains (White Label)How to add your company domain to white label URLs
Calendar Setup & SyncLearn how to setup Two-Way Sync with your External Calendar (Google Calendar, Outlook, etc.)
Import a Customer ListLearn how to import a customer list to the Aryeo Customer Center
TerritoriesCreate territories to manage your service areas
Team ManagementLearn how to add, manage, and customize team member access
Service ProvidersDesignate which team members are service providers
Team PermissionsControl what your team members can access and manage in their accounts
Order & Payment Default SettingsCustomize the default settings for payments and orders in your account
Lock Downloads Before PaymentLearn the different ways download locking preferences can be set
Account Billing & Subscription SettingsManage your subscription, payment information, and past invoices
Aryeo CreditsWhat are Aryeo Credits? How can they be used?
White LabelingWhite Labeling is available to all Aryeo Pro customers!
Branded Email Signature VerificationAdd a white labeled signature and customized branding to all email communications to customers and team members.
Serviceable ProductsServiceable products require an appointment when booked by a client via your order form.
Tying Add-Ons to Specific Main ProductsLearn how to display add-ons based on the main products your clients select
Aryeo Storefront OverviewLearn how to use the Aryeo Storefront to manage your services, availability, and order forms for a seamless customer experience.
Main Products & Add-on ProductsCreate and manage your main products & add-ons
Create Travel FeesCreate and manage travel fees
TaxesLearn how to set up tax collection on orders. Including state, county, and custom tax rates.
Product ProvidersLearn how to set Product Providers for each product
Product Thumbnails & MediaAdd thumbnail images, videos, 3D content, and before & after examples to your products
Twilight Products
Coupons & Promotion CodesCreate and manage coupons and customer facing promotion codes
Duplicate ProductsSave time creating new products by duplicating them
Product FiltersFilter products by square footage, price, and more on your order forms
Customizing Your Order FormUse the Designer tool to customize and stylize your order forms
Order Landing PageDisplay multiple public order forms on a single landing page for your customers
Order Form SettingsCustomize your Order form settings to meet your business preferences
Aryeo Order Form Payment SettingsReview available payment settings on Aryeo Order Forms
Add Custom Questions on Order FormsHow to add custom questions and fields to your order form
Add Order Forms to your WebsiteLearn how to add & share your online order form
Embedding Your Order Form on Your WebsiteHow to embed your Aryeo order forms on your website
Multiple Orders on a ListingLearn how to add multiple orders to any listing
Embedding an External Order FormLearn how to embed an external form inside Aryeo
Download Order InvoiceYou and your clients can download Aryeo order invoices
ReportingView stats on products, customers, and mileage travelled
Placing Orders on Behalf of CustomersLearn how to place orders on behalf of your clients
SEO Settings - Google Tag ManagerHow to add Google Tag Manager to your order forms
Adding Terms of ServiceAdd or Update your company's terms of service
Update Address through Order or Listing PageModifying property listing addresses can affect URL, SEO rankings, and bookmarks.
View Orders and AppointmentsHow to view your orders and appointment details
Aryeo CalendarEasily view your team’s appointments per day, week, and month.
Availability SettingsLearn how to customize company and individual availability settings
Appointment Time Slot IntervalsSet the interval duration that your available appointment times will be displayed to your clients
Create New AppointmentsLearn how to create a new appointment in Aryeo
Rescheduling Appointments
Postpone AppointmentsLearn how to postpone appointments
Time BlocksSchedule time off in your calendar for you or your team members
Dynamic Buffers Based on Travel TimesLearn how to enable dynamic buffers based on travel times for your team
Priority Team Member SchedulingLearn how to automatically assign new appointments based on a priority ordered list of your team members.
Multiple Appointments on an OrderCreate and manage multiple appointments on a single order
Automatic User Assignment StrategyLearn about the four automatic assignment options to streamline appointment scheduling.
Appointment RemindersCustomize automatic appointment reminders so your clients are prepared before each appointment.
SMS NotificationsLearn about the SMS Notifications feature to send text messages to your customers and team members
Add Team Member Name to Email TemplatesLearn how to automatically include assigned team member names in your email notification templates.
Client / User Account Activation EmailLearn how clients receive and activate their Customer Portal account
Activity LogsLearn how to track your client’s and team member's activity on every order and listing using Activity Logs
Include a Home Prep Guide in Email TemplatesLearn how to add a link to a PDF home prep guide to your email notification templates.
Using Dynamic Email Template VariablesLearn how to personalize your email templates using dynamic variables in Aryeo.
Customize Automated Email TemplatesCustomize the automated emails sent to your customers and team members.
Push NotificationsEnable and manage push notifications in Aryeo for team members and clients using branded custom mobile apps.
Customer Portal - What does my client see?Learn how to share and navigate the Customer Portal so your clients can manage listings, place orders, and more.
Manage & Customize Your Customer PortalLearn how to configure and share your Customer Portal to give your clients access to past listings, marketing materials, and much more!
Customer Portal Client RegistrationLearn how new clients can create an account in your Customer Portal.
Updating a Customer's ProfileLearn how to update a customer’s contact details, profile settings, and more in Aryeo.
How to Create a New CustomerLearn how to add a new customer to your account
Add Internal Notes to Customer Profiles and OrdersLearn how to add internal notes to customers, orders, and listings
Feature Two Co-Listing Agents on Property WebsitesAdd a co-listing agent to a listing so both agents appear on marketing materials and property websites
Customer TeamsLearn how to use Customer Teams
Credit Payment & Credit BalanceLearn how to add and apply account credits for your clients to use on future orders in Aryeo.
Order Balances & Partial PaymentsLearn how to collect and record payments for orders in Aryeo using integrated or manual methods.
Collecting Tips on OrdersLearn how to allow customers to leave a tip when paying for orders
Payment Collection MethodsLearn how to manage payment collection through Aryeo using Stripe, Square, or manual options.
Send Automatic Receipts with StripeLearn how to send payment receipts automatically with Stripe
Adding Discounts to an OrderLearn how to apply discounts to customer orders using coupons in the Aryeo Storefront.
Embedded Payment FeatureLearn how the embedded payments feature works on Aryeo
PayrollPayroll allows you to track the services and compensation for each team member for each pay period.
Processing RefundHow to initiate a full or partial refund on an order
Order Cancellations and Automatic RefundsLearn how to manage order cancellations and the option to issue automatic refunds
Collect Payment Upfront on Manually Created OrdersLearn how to collect upfront payments on manually created orders.
Create QR Codes for Property WebsitesLearn how you and your clients can generate a QR code for branded property websites
Property WebsitesLearn how to manage and share property websites created in Aryeo
Facebook Pixel IDHow to add a Facebook Pixel ID to an Aryeo property website
Custom Property NameLearn how to personalize a property website by adding a custom property name.
Purchasing a Custom Listing Domain through AryeoLearn how to purchase and manage custom property website domains through Aryeo for property-specific marketing.
Create and Customize Marketing MaterialsLearn how to use the Aryeo Marketing Center to create and customize marketing materials
Video BuilderGenerate video slideshows from your listing photos
Default Property Website SettingsLearn how to set your default property website preferences to save time and maintain consistency across listings.
Property Website EditorLearn how to customize beautiful, client-ready property websites using Aryeo’s interactive editor.
Uploading and Delivering MediaLearn how to upload and manage media, add 3D content, and deliver listings to your clients
Renewal of Custom Property Website Domains Purchased through AryeoLearn how to renew custom property website domains purchased through Aryeo
Edit Video Display TypeLearn how to edit video settings on a listing, including title, branding, and thumbnail.
Create Interactive Floor Plans in AryeoLearn how to create and display interactive floor plans on your property listings in Aryeo
Adding a 3D TourLearn how to add 3D tours to your listings in Aryeo.
Rearranging ImagesLearn how to rearrange images on a listing
Delete a ListingLearn how to delete undelivered listings. Listings cannot be deleted after they have been delivered.
Adding Your Own Domain to a PropertyEasily add domains you purchased elsewhere to your listing
Embed Your Listing Page on Your WebsiteLearn how to embed your live property listings on your website with Aryeo Listing Embeds.
Image File Naming Convention SettingsLearn how to set and customize the image file naming convention for client downloads in Aryeo.
Deleting ImagesLearn how to delete individual or multiple images from a listing
The Aryeo App StoreIntegrate external services with your Aryeo account
Chat IntegrationLearn how to integrate FreshDesk, Intercom, Zendesk, or Smallchat with Aryeo to enable real-time chat support in your customer portal.
Acuity Scheduling + Aryeo Appointment Zapier Setup GuideLearn how to connect Acuity Scheduling to Aryeo using Zapier to automate appointment and order creation.
Zapier Integration Setup GuideLearn how to connect Aryeo with your favorite external business tools using Zapier!
Public APILearn how to access and use Aryeo’s Public API to build custom workflows and integrations
Aryeo + QuickBooks IntegrationLearn how to set up the Aryeo + QuickBooks Online integration to automatically sync orders, payments, products, and taxes.
QuickBooks - How to match/sync your Aryeo Tax RatesSync and match your tax rates between Aryeo and QuickBooks
Esoft IntegrationLearn how the Esoft integration can streamline your workflow by seamlessly exchanging media
Integrate with CubicasaLearn how to integrate CubiCasa with Aryeo to automatically import floor plans to your listings
Google Tag ManagerLearn how to integrate Google Tag Manager with Aryeo to streamline tracking and analytics across your website and order forms.
Aryeo Referral ProgramLearn how to earn bonus listings by inviting other photographers to join Aryeo!
EXIF Data RemovalWhy Aryeo Removes Metadata from Uploaded Images
How to Add a Custom Domain - GoDaddyFollow the steps below to add a CNAME record through your GoDaddy account.
How to Add a Custom Domain - Wix
How to Add a Custom Domain - SquarespaceAdd a Custom Domain from Squarespace
How to Add a Custom Domain - Bluehost