You've always had the ability to change the download locking settings on individual orders. However, this is a manual process and can be time consuming for those who do not require payment prior to the client downloading the content. We're excited to introduce new payment default settings available at the group or customer level 🙌

Group Setting

We have added a group level setting to enable creators to set their default lock downloads until paid behavior in the download settings page.

Creators will be able to select between:

  • Lock Downloads Until Orders Are Paid (default)

  • Allow Downloads For Unpaid Orders

Screen Shot 2021-09-22 at 4

Customer Setting

The group level setting will be a great start for a number of our creators. However, there are still others that need even more fine tuned control over this at a per customer level. Perhaps you have a couple key customers that you’re okay allowing downloads for, but others they want downloads without payment restricted.

To support this, we have added a second payment setting at the customer level from the customer center. By default, we’ll use the groups default. Available options are:

  • Use Group Default (default)

  • Lock Downloads Until Orders Are Paid

  • Allow Downloads For Unpaid Orders

Screen Shot 2021-09-22 at 4

Questions? Feedback? We'd love to hear your thoughts!

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