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Payment Collection Methods

Learn how to manage payment collection through Aryeo using Stripe, Square, or manual options.

Daniel Mudge avatar
Written by Daniel Mudge
Updated this week

Overview

Aryeo makes it easy to collect payments for your orders by integrating with payment processors like Stripe or Square. You can choose to collect payments automatically or manually, set tipping options, and control when clients are prompted to pay.


Accessing Payment Settings

To configure your payment preferences:

  1. Navigate to Orders & Payments, located under Settings.

  2. From this page, you can:

  • Enable payment collection, to allow your customers to pay for an order online via Aryeo (using Stripe or Square as your payment processor).

  • Choose whether to allow payments before orders are fulfilled.

  • Enable tip collection from clients during checkout.


Automatic Payment Collection Options

Once you have connected a Stripe or Square account as your payment processor, you can automate how and when payments are collected. Your company can use one of two workflows on each individual order form in your account:

Collect Payment at Time of Order

  • Clients are required to pay upfront before submitting their order.

  • You can choose to require full payment or just a partial deposit.

Collect Payment at Media Delivery

  • Clients can schedule an appointment and submit their order, but they are required to make a full payment before they can download any listing media.

You can learn more about how to lock media downloads before a full payment is received from your clients by clicking here.


Manual Payment Collection

Prefer to collect payment yourself? You can do so directly from the order page:

  1. Open the order you want to collect payment for.

  2. Click the Collect Payment button.

  3. (Optional) You can select Custom Amount if you're collecting a partial payment or a different total than the amount due.

  4. Choose from the following options:

    1. Apply Credit – Use an available account credit to cover the order.

    2. Debit/Credit – Enter the client’s card information to process the payment.

    3. Manual Payment – Select this option if the client paid via:

      1. PayPal

      2. Venmo

      3. Cash

      4. Check

      5. Other


FAQ

Q: What happens if no payment processor is connected?

A: You’ll only be able to track payments received outside of Aryeo using the Manual Payment option.

Q: Can I allow clients to pay after delivery?

A: Yes. You can disable automatic payment enforcement and allow post-delivery payment through your Payment Settings.

Q: Can clients leave tips during checkout?

A: Yes, enable Tip Collection in your Payment Settings to allow clients to add a tip during payment.


If you have any additional questions, please reach out to the Aryeo Support Team at [email protected] and we'll assist you!

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