Aryeo allows you to create and manage any number of fees. These fees can be percentage-based, flat rates, or distance/time-based, and they are assigned to one or more users in your group.

Types of Fees

Flat Fee

Percentage Based Fee

Basic Metered Fee

Graduated Metered Fee

Volume Metered Fee

Assigning Fees to Users

Fee Address Override

How Travel Fees are Calculated

Once created, this fee will be applied to future orders for each team member servicing each appointment. For example, if an order has one appointment with two team members servicing it, fees for both team members will be applied.

There are 5 types of fees that can be created and assigned to users on your team. Let's walk through each Fee Type below in more detail.

The Flat Fee will apply a flat dollar amount to any future orders for each team member assigned to this fee.

The Percentage Based Fee will applied as a % of an order's total.

This is based on travel distance or time for each user servicing each appointment. Apply an amount per mile or kilometer traveled.

This Fee option will allow you to create tiers for miles or kilometers minutes traveled, and sum all tiers that make up the distance. Each tier will be summed for the final travel fee total. To get started, select the following inputs from the available options.

Example: For the first 15 Miles, charge 0. For the next 16 - 26 miles, charge $1/mile. For the next 27+ miles, charge $3/mile until the final destination is reached.

Scenario: If a user had to travel 37 miles for an appointment a fee of $0 for the first 15 miles, $11 for the next 11 miles, $33 for the last 11 miles. The total fee ends up coming to $44 total.

This fee allows you to create tiers for miles, kilometers, or minutes traveled, and the fee only applies to the tier that matches the distance.

Example: If a user had to travel 36 miles to an appointment, a fee of $18.00 would be applied. Why? Because the appointment is 36 miles away, the last pricing tier will be used to calculate the total fee ($0.50 x 36 miles = $18.00)

Every fee created must be assigned to a user/team member in order for the fees to automatically be added to Orders. If an order comes in and doesn't have the fee listed, ensure that the fee is assigned to the user in order for it to be applied.

Fee's will be added to orders automatically and cannot be added manually. If an order came in that needs a travel fee, we would recommend using a custom item to create the fee for this particular order.

If you wish to add Fee's to orders on a per order basis, we would recommend creating the fee as an inactive product in your product center.

Our platform relies on the home base of each team member to establish the distance or time used for determining the price of this fee in a specific order. With this feature, you have the option to supersede this arrangement by specifying an address for this fee. By designating an address for this fee, you may overrule this behavior.

Instead of using the individual home bases of each team member, this location will be utilized to determine the charge when it is set.

When enabled for users on your team, the system will calculate the travel fee total by determining the fastest route from the team members Home Base to the appointment address location. The system will use the appointment time to determine typical traffic patterns at that time while also using real time traffic and road closure data to determine the fastest route to the appointment address.

Here's a visual example of how the Volume Based Travel fee structure works with distance based tiers.

In this example, we are traveling 23 miles to the appointment location from our Home Base. Because we are using a volume based fee, we will look to the travel tier to see which bracket this appointment location falls within.

The last bracket is set to charge .50/ mile for over 20 miles of travel away from the Home Base. If we take .50 x 23 we get a a travel fee total of $11.50 for this trip.