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Custom Company Domains

How to add your company domain to white label URLs

Sydney R avatar
Written by Sydney R
Updated over a week ago

Overview

This article will guide you through setting up a custom domain to white-label the URLs of your customer portal, order forms, and property websites. With a custom domain, your brand stays front and center throughout your client’s experience.

What You Need to Get Started

Before you begin, make sure you have the following:

  • A registered domain name for your company (e.g., goldsprint.com)

  • A chosen subdomain that you can dedicate to Aryeo (e.g., media.goldsprint.com)

How to Create Custom Company Domain

  1. Navigate to White Labeled Domain Settings

    1. Go to your Customer Portal, located under Storefront.

    2. Click on White Labeled Company Domain

    3. Click the +Domain button (or +Add First Domain if you haven't added one yet)

  2. Enter Your Subdomain and Domain Name

    1. Choose a subdomain (e.g., listings, media, sites, etc.)

    2. Enter your company domain (e.g., "goldsprint.com" - do not add in the https:// details here)

    3. Click Add Domain

  3. Add a CNAME Record via Your Domain Provider

    1. We've created guides for common providers:

      1. GoDaddy

      2. Wix

      3. Bluehost

      4. Squarespace

    2. Create a CNAME record for your subdomain

      1. Host: The subdomain your chose (e.g., listings, media, etc.)

      2. Points to: domains.aryeo.com

      3. TTL: Leave as default or set to 1 hour

    3. Once added, return to Aryeo and wait for the DNS to propagate.

  4. Verify DNS & Domain Status

    1. After adding the CNAME, your domain will show as Awaiting DNS Check

    2. If it's still pending after 1 hour, double-check your DNS records

    3. Click Recheck DNS Records to update the status

  5. Make the Domain Default

    1. After the domain is Active, click Make Default

FAQ

Q: What is a subdomain?

A: A subdomain is a prefix added to your main domain (e.g., listings.goldsprint.com) used to brand different webpages under your primary domain.

Q: Do I need an SSL certificate?

A: No, it’s optional. However, if you’d like your URLs to display as HTTPS, contact your domain provider to enable SSL for your subdomain.

Q: How long does it take for DNS changes to take effect?

A: Most changes propagate within 1 hour, but full DNS propagation can take up to 24 hours.

If you have any additional questions, please reach out to the Aryeo Support Team at [email protected] and we'll assist you!

Related Articles
How to Add a Custom Domain - Squarespace
How to Add a Custom Domain - Bluehost
How to Add a Custom Domain - GoDaddy
How to Add a Custom Domain - Wix
Adding Your Own Domain to a Property
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