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Availability Settings

Learn how to customize company and individual availability settings

Daniel Mudge avatar
Written by Daniel Mudge
Updated over 2 weeks ago

Overview

This article explains how to manage your company and individual availability settings in Aryeo. You’ll learn how to customize business hours, assign home bases and territories, and control booking options to ensure a smooth scheduling experience for both your team and your clients.


Access Availability Settings

Navigate to Availability Settings under the Storefront section in the left-hand navigation menu.

Here, you’ll find three main sections:

  • When – Set working hours and calendar syncs

  • Where – Assign Home Bases and Territories

  • Booking Options – Define how clients book based on availability


When: Set Your Business Hours and Calendar Syncs

Company Business Hours

Set the default working days and hours for your entire team. These hours will apply to all service providers on your team, unless individually overridden.

User Business Hour Overrides

Each team member can customize their own business hours.

Note: Only group owners (admins) can update other users’ availability.


Twilight Availability

Enable specific days when your team is available for evening or morning twilight shoots, which occur outside of your normal business hours.

User Twilight Availability Overrides

Just like standard hours, twilight availability can be overridden for individual users.

Note: Only users with availability management permissions can update team settings.


Calendar Syncs

Sync your external calendar (e.g., Google, Outlook) with Aryeo.

  • Aryeo will read busy times to avoid double-booking

  • Confirmed appointments will be pushed to the user’s external calendar automatically

Note: Only team members with availability management permissions can access this view.

Calendar Block Syncing

You can turn on the setting so that calendar blocks created in Aryeo sync to your team’s external calendars.


Where: Define Your Service Areas

Home Bases

Assign a home base for each team member. This allows Aryeo to calculate travel distances and calculate any applicable travel fees for appointments.

To set a home base:

  1. Open a team member’s profile

  2. Enter the address where their workday begins and ends

  3. Select the address from the dropdown or input it manually

Note: Only admins with availability management permissions can set home bases for other users.

Territories

Create geographic service areas and assign photographers to them.

  • Helps with geo-aware routing for teams spread across different regions / cities / states / time zones.

Note: This feature is not needed if your business only serves one territory


Booking Options: Customize What Clients See

Control how clients see and book available time slots.

User Booking Limits

Set default limits for the team or override per user:

  • Minimum Booking Notice – How far in advance clients must book

  • Max Booking Days in Advance – How far into the future bookings can be made

Travel Time Buffers

Aryeo helps you manage time between appointments:

  • Dynamic Buffer Based On Travel Times – Turn on to calculate real-time travel durations

  • Extra Buffer in Addition to Travel Time – Add extra minutes on top of the calculated time

  • Fallback Buffer Between Events – Used if no travel data is available

Minimize Gaps

Enable Minimize Gaps to:

  • Reduce idle time between bookings

  • Only show time slots adjacent to existing appointments

  • If no appointments exist on a day, all slots will still be shown


FAQ

Q: Can users manage their own availability settings?

A: Yes, each user can update their own business hours and twilight availability. Only admins can edit group-wide or other users’ settings.

Q: Can I prevent clients from booking same-day appointments?

A: Yes! Use the Minimum Booking Notice setting to require a set number of hours notice (for example, 24 hours to prevent same-day bookings).


If you have any additional questions, please reach out to the Aryeo Support Team at [email protected] and we'll assist you!

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