Overview
This article explains how to manage your company and individual availability settings in Aryeo. You’ll learn how to customize business hours, assign home bases and territories, and control booking options to ensure a smooth scheduling experience for both your team and your clients.
Access Availability Settings
Navigate to Availability Settings under the Storefront section in the left-hand navigation menu.
Here, you’ll find three main sections:
When – Set working hours and calendar syncs
Where – Assign Home Bases and Territories
Booking Options – Define how clients book based on availability
When: Set Your Business Hours and Calendar Syncs
Company Business Hours
Set the default working days and hours for your entire team. These hours will apply to all service providers on your team, unless individually overridden.
User Business Hour Overrides
Each team member can customize their own business hours.
Note: Only group owners (admins) can update other users’ availability.
Twilight Availability
Enable specific days when your team is available for evening or morning twilight shoots, which occur outside of your normal business hours.
User Twilight Availability Overrides
Just like standard hours, twilight availability can be overridden for individual users.
Note: Only users with availability management permissions can update team settings.
Calendar Syncs
Sync your external calendar (e.g., Google, Outlook) with Aryeo.
Aryeo will read busy times to avoid double-booking
Confirmed appointments will be pushed to the user’s external calendar automatically
Note: Only team members with availability management permissions can access this view.
Calendar Block Syncing
You can turn on the setting so that calendar blocks created in Aryeo sync to your team’s external calendars.
Where: Define Your Service Areas
Home Bases
Assign a home base for each team member. This allows Aryeo to calculate travel distances and calculate any applicable travel fees for appointments.
To set a home base:
Open a team member’s profile
Enter the address where their workday begins and ends
Select the address from the dropdown or input it manually
Note: Only admins with availability management permissions can set home bases for other users.
Territories
Create geographic service areas and assign photographers to them.
Helps with geo-aware routing for teams spread across different regions / cities / states / time zones.
Note: This feature is not needed if your business only serves one territory
Booking Options: Customize What Clients See
Control how clients see and book available time slots.
User Booking Limits
Set default limits for the team or override per user:
Minimum Booking Notice – How far in advance clients must book
Max Booking Days in Advance – How far into the future bookings can be made
Travel Time Buffers
Aryeo helps you manage time between appointments:
Dynamic Buffer Based On Travel Times – Turn on to calculate real-time travel durations
Extra Buffer in Addition to Travel Time – Add extra minutes on top of the calculated time
Fallback Buffer Between Events – Used if no travel data is available
Minimize Gaps
Enable Minimize Gaps to:
Reduce idle time between bookings
Only show time slots adjacent to existing appointments
If no appointments exist on a day, all slots will still be shown
FAQ
Q: Can users manage their own availability settings?
A: Yes, each user can update their own business hours and twilight availability. Only admins can edit group-wide or other users’ settings.
Q: Can I prevent clients from booking same-day appointments?
A: Yes! Use the Minimum Booking Notice setting to require a set number of hours notice (for example, 24 hours to prevent same-day bookings).
If you have any additional questions, please reach out to the Aryeo Support Team at [email protected] and we'll assist you!