All Collections
For Vendors
Payments
Order Cancellations and Automatic Refunds
Order Cancellations and Automatic Refunds
Amanda Castro avatar
Written by Amanda Castro
Updated over a week ago

Order Cancellations and Automatic Refunds are significant aspects of our platform's functionality. They provide flexibility and security to our users, ensuring a smooth transaction process. If a user decides to cancel an order for any reason, the system is designed to facilitate this process efficiently. Once the cancellation is confirmed, the system automatically triggers the refund process. This means there's no need for the user to follow up or request the refund separately, thus saving time and reducing potential stress or confusion. The refunded amount is credited back to the user's account or original method of payment, depending on the platform's set policies. This automatic process is part of our commitment to providing a user-friendly, transparent, and reliable service.

Check out this Loom video for further information!

Did this answer your question?