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Order Cancellations and Automatic Refunds

Learn how to manage order cancellations and the option to issue automatic refunds

Sydney R avatar
Written by Sydney R
Updated over a week ago

Overview

Aryeo’s Order Cancellation and Automatic Refund process offers flexibility, speed, and peace of mind to both you and your clients. You have the option to turn on a setting to automatically refund the client when an order is canceled.


Manage Order Cancellation Settings

You can configure your order cancellation settings and enable automatic refunds from the Orders & Payments page under Settings.


Automatic Refund Process

Aryeo handles refunds quickly and efficiently:

  • The refunded amount is automatically returned to the client.

  • Funds are credited back to the original payment method


Benefits of Automatic Refunds

  • No manual processing required

  • Fewer support inquiries from clients

  • Fast and transparent resolution

  • Improved client trust and satisfaction

This functionality reflects Aryeo’s commitment to providing a streamlined and user-friendly experience for both businesses and their clients.


FAQ

Q: Where does the refund go?

A: Refunds are returned via Stripe or Square to the client’s original debit or credit card used for the payment.


If you have any additional questions, please reach out to the Aryeo Support Team at [email protected] and we'll assist you!

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