The ability to Postpone appointments is now an available feature within the Aryeo Scheduling system.
Starting on the Aryeo Calendar, when you click into a scheduled appointment and edit it, you will now see a new date picker tool that is easy to read and update. Below that, you'll now see the option to option Postpone the appointment if needed. Postponing an appointment will mark it "unscheduled" on the order index/edit page.
After updating the appointment, you will be sent a notification with details about the appointment that looks like this:
Order # Appointment Postponed
Description - Appointment Details
Previously Scheduled For Time - We will display the previously scheduled for time on this notification for your records.
Estimated Appointment Duration
Appointments can also be postponed directly on the Order Edit page. There is a new button under the Appointment Actions called Postpone that is now available to use. See example below:
Selecting Postpone will present a pop-up asking "Are you sure you'd like to postpone this appointment?" with the option to notify, or disable the notification to the customer. When we come back to order edit page after updating the appointment details, we will see that the appointment is now "unscheduled" and we will display the time that it was postponed at.
You can come back to the order anytime and schedule the appointment when ready. 🎉