Overview
This article will show you how to customize the appointment time slot intervals for each order form. This gives you more control over when appointments can be booked by your clients and helps you efficiently manage your team’s appointment schedule.
How to Adjust Time Slot Intervals on an Order Form
Each order form in Aryeo can have its own unique appointment time slot intervals:
Go to the Order Forms page in your Aryeo account.
Click Edit on the order form you'd like to update.
Scroll down to the Availability Settings section.
Select one of the two options:
Date & Time Picker:
Using the slot duration setting below to space out times, customers can choose from available time slots throughout the day. Our recommended option!
Date and Time of Day Picker (Morning / Midday / Afternoon / Twilight):
Customers must choose one time of day option, either Morning, Midday, Afternoon, or Twilight (if applicable).
If you selected Date & Time Picker, find the section labeled Time Slot Interval.By default, the interval is set to 30 minutes, meaning customers will see appointment slots every 30 minutes.
Select your desired time interval (e.g., 1 hour) to control how far apart your appointments will appear to your clients when booking.
A preview will show you what those time slots will look like for customers.
Click Update Scheduling Settings at the bottom of the section to save your updates.
Previewing the Updated Order Form
After saving, you can preview how your new time slot intervals appear to customers:
Scroll to the top of the Order form page.
Click the View Order Form button.
Navigate through Step 1 and Step 2 of the form.
At Step 3 (Scheduling), you’ll see the updated time slots displayed for client booking.
Important Notes
Conflicting Appointments:
If there’s already an appointment scheduled during a time slot, that slot won’t be available to the client unless another service provider is free to cover it and can service all of the items in the order.Does Anything Look Off?
If the availability isn’t displaying as expected, double-check your Availability Settings like business hours, product assignment, territories, and territory assignment for each team member to ensure these settings are set up correctly.
FAQ
Q: Can I use different time slot intervals for different order forms?
A: Yes! Each order form can have its own custom time slot interval, allowing you to tailor scheduling settings on each order form.
Q: Will clients be able to see time slots that are already booked?
A: No. Clients will only see open time slots based on your calendar and team availability.
Q: What happens if no one on my team is available for a selected time?
A: That time slot will not be shown to your clients on your order form and cannot be booked by a client.
If you have any additional questions, please reach out to the Aryeo Support Team at [email protected] and we'll assist you!