To customize email templates with available variables, open the Aryeo Account Settings and select Notifications. Here, you are able to update your general email preferences that will be applied to all of your future emails.
General Email Preferences
Update your general email preferences. These preferences will apply to all of your emails. Reach out to our support team to configure your custom email sender signature.
Listing Delivery Email
Update your listing delivery email template to the right. You can use the following variables:
{{ customer.full_name }}
{{ customer.first_name }}
{{ customer.last_name }}
{{ customer.email }}
{{ customer.phone }}
{{ co_customer.full_name }}
{{ co_customer.first_name }}
{{ co_customer.last_name }}
{{ co_customer.email }}
{{ co_customer.phone }}
{{ listing.full_address }}
{{ listing.address_line_1 }}
{{ listing.address_line_2 }}
{{ listing.download_center_url }}
{{ listing.edit_url }}
{{ listing.upload_center_url }}
{{ company.name }}
{{ company.website }}
{{ company.email }}
{{ company.phone }}
{{ property_website.branded_url }}
{{ property_website.unbranded_url }}
{{ property_website.analytics_url }}
How to address customers by first name:
Use the following variables to address customers by first name only:
Hello {{ customer.first_name }}{% if co_customer %} and {{ co_customer.full_name }}{% endif %},
Once the new code has been entered be sure to save the changes made by clicking the Update Listing Delivery Email button.
Order Received Email Template
Update your order confirmation email template that will be sent to your team when an order is placed.
List of available variables you can use in the template:
Item Price: {{item.price}}
Item Quantity: {{item.quantity}}
Order Confirmation Email Template
Update your order-placed email template that will be sent to your customer when they place an order.
{{ customer.full_name }}
{{ customer.first_name }}
{{ customer.email }}
{{ customer.activation_url }}
{{ customer.temp_password }}
{{ order_details }}
{{ order_appointments }}
{{ order_appointments_with_links }}
{{ order.id }}
{{ order.number }}
{{ order.edit_url }}
{{ order.download_url }}
{{ order.status_url }}
{{ order.currency }}
{{ order.total }}
{{ order.customer.full_name }}
{{ order.customer.first_name }}
{{ order.customer.email }}
{{ order.customer.phone }}
{{ order.address }}
{{ order.items }}
{{ order.billing_customer.name }}
{{ order.billing_customer.email }}
Appointment Scheduled
Update your appointment scheduled email template that will be sent to your customer when an appointment has been scheduled.
Here is the list of available variables you can use in the template:
{{ appointment_details }}
{{ appointment_team_members }}
{{ appointment_calendar_links }}
{{ appointment_actions }}
{{ appointment.id }}
{{ appointment.duration }}
{{ appointment.reschedule_url }}
{{ order.id }}
{{ order.number }}
{{ order.edit_url }}
{{ order.download_url }}
{{ order.status_url }}
{{ order.currency }}
{{ order.total }}
{{ order.customer.full_name }}
{{ order.customer.first_name }}
{{ order.customer.email }}
{{ order.customer.phone }}
{{ order.address }}
{{ order.items }}
{{ order.billing_customer.name }}
{{ order.billing_customer.email }}
{{ order_details }}
{{ order_appointments }}
{{ order_appointments_with_links }}
{{ order.id }}
{{ order.number }}
{{ order.edit_url }}
{{ order.download_url }}
{{ order.status_url }}
{{ order.currency }}
{{ order.total }}
{{ order.customer.full_name }}
{{ order.customer.first_name }}
{{ order.customer.email }}
{{ order.customer.phone }}
{{ order.address }}
{{ order.items }}
{{ order.billing_customer.name }}
{{ order.billing_customer.email }}
Appointment Rescheduled
Update your appointment rescheduled email template that will be sent to your customer when an appointment has been rescheduled.
Here is the list of available variables you can use in the template:
{{ appointment_details }}
{{ appointment_team_members }}
{{ appointment_calendar_links }}
{{ appointment_actions }}
{{ appointment.id }}
{{ appointment.duration }}
{{ appointment.reschedule_url }}
{{ order.id }}
{{ order.number }}
{{ order.edit_url }}
{{ order.download_url }}
{{ order.status_url }}
{{ order.currency }}
{{ order.total }}
{{ order.customer.full_name }}
{{ order.customer.first_name }}
{{ order.customer.email }}
{{ order.customer.phone }}
{{ order.address }}
{{ order.items }}
{{ order.billing_customer.name }}
{{ order.billing_customer.email }}
{{ order_details }}
{{ order_appointments }}
{{ order_appointments_with_links }}
{{ order.id }}
{{ order.number }}
{{ order.edit_url }}
{{ order.download_url }}
{{ order.status_url }}
{{ order.currency }}
{{ order.total }}
{{ order.customer.full_name }}
{{ order.customer.first_name }}
{{ order.customer.email }}
{{ order.customer.phone }}
{{ order.address }}
{{ order.items }}
{{ order.billing_customer.name }}
{{ order.billing_customer.email }}
Appointment Canceled
Update your appointment canceled email template that will be sent to your customer when an appointment has been canceled.
Here is the list of available variables you can use in the template:
{{ appointment_details }}
{{ appointment_team_members }}
{{ appointment_calendar_links }}
{{ appointment_actions }}
{{ appointment.id }}
{{ appointment.duration }}
{{ appointment.reschedule_url }}
{{ order.id }}
{{ order.number }}
{{ order.edit_url }}
{{ order.download_url }}
{{ order.status_url }}
{{ order.currency }}
{{ order.total }}
{{ order.customer.full_name }}
{{ order.customer.first_name }}
{{ order.customer.email }}
{{ order.customer.phone }}
{{ order.address }}
{{ order.items }}
{{ order.billing_customer.name }}
{{ order.billing_customer.email }}
{{ order_details }}
{{ order_appointments }}
{{ order_appointments_with_links }}
{{ order.id }}
{{ order.number }}
{{ order.edit_url }}
{{ order.download_url }}
{{ order.status_url }}
{{ order.currency }}
{{ order.total }}
{{ order.customer.full_name }}
{{ order.customer.first_name }}
{{ order.customer.email }}
{{ order.customer.phone }}
{{ order.address }}
{{ order.items }}
{{ order.billing_customer.name }}
{{ order.billing_customer.email }}
For all other Email Template Variables
Should you ever be interested in replacing or modifying your email template, here’s how you can do it:
From your Settings Tab, simply go to your Notification Settings:
Once you are there simply click on the Edit button
By clicking the Edit button, it should redirect you to this page and you will need to click on Email Template:
Once you are on the Email Template Tab you should be able to see the Show Email Template Variables
All available Template Variables should be listed here:
**I would like to note that once we make any changes, we should always click on the Update Appointment Canceled Template to save it
You may Preview any changes you make in the Preview Section at the bottom of the page: