Skip to main content

SMS Notifications

Learn about the SMS Notifications feature to send text messages to your customers and team members

Daniel Mudge avatar
Written by Daniel Mudge
Updated over a week ago

Overview

SMS (text message) notifications provide a powerful channel to engage and communicate with customers in a concise, timely manner to ensure order and appointment notifications are received.


Add to Subscription

SMS notifications can be added to your Aryeo Pro subscription for $19/month. You can add the SMS notifications feature to your subscription at any time from the Subscription and Add-ons section of your Billings page here in your Aryeo account.


Enable SMS Notifications

Once your subscription has been updated to include SMS notifications, you can enable the feature within the Notifications page under the SMS notifications section. Checking the box will enable SMS Notifications in your account.


How do SMS Notifications work?

Once SMS Notifications have been enabled in your Aryeo account, any new notification that gets triggered from the system will be sent via both email and SMS. The combination of the two create a reliable and holistic communication experience for your customers.

Text messages will be sent from a no-reply phone number keeping your personal phone number out of the equation.


SMS Notification Preferences

By default, team members and clients will automatically be opted in to SMS Notifications as long as the user has a valid phone number added to their account profile. Team members and customers can disable SMS notifications on the Notification Preferences page in their account at any time if they wish to opt out.


SMS Notifications Delivery Status

Client activity tracking can be found at the bottom of every Listing and Order page in the system to provide insights into notification delivery status, download activity, and more. Utilize the Activity Log to gain insight into SMS notification delivery status!


If you have any questions or need help getting started, please reach out to the Aryeo Support Team at [email protected]and we'll assist you!

Did this answer your question?