Overview
Want to know if a client has received their delivery email or downloaded their media? Aryeo’s Activity Logs give you detailed insight into client and order interactions. These logs help your team track email delivery, appointment updates, and other key activities right from the Listing or Order pages.
What Are Activity Logs?
Activity Logs are internal tools that provide a live feed of actions and communications related to a listing or order. This includes everything from listing creation to email delivery tracking, media downloads, and appointment updates.
Note: Activity Logs are only visible to your team and can be enabled or disabled per team member.
Listing Activity Log
New activity on listings will appear in the Activity Log section that is located at the bottom of each listing page. Activities are listed in chronological order with the newest activity listed at the top. Tracked activities on the Listing page include (with timestamps):
Listing Created
Listing Delivered
Listing Delivery Email Notification Tracking
Media Downloads
Order Activity Logs
Activity Logs on the Order page includes an activity feed with all the order activity and transactional emails sent to your client and team members. Click on the Settings & Activity tab on the Order page. The events tracked by the Order Activity Log include (with timestamps):
Order Created
Appointment Scheduled
Appointment Rescheduled
Appointment Canceled
Appointment Assigned to a team member
Appointment Unassigned from a team member
Payment Collection Activity
Who Can See the Activity Log?
Only team members who have been given the necessary permission can view the Activity Logs. Owners of the Aryeo account can give permission to team members to view the activity log from the Team page, by clicking Edit on a team member and adjusting their permission settings, located under the Report Permissions section.
If you have any questions or need help getting started, please reach out to the Aryeo Support Team at [email protected]and we'll assist you!