Overview
This article will show you how to customize your email notification templates using template variables. These variables automatically insert customer, order, or listing details into your emails.
How to Access and Customize Email Templates
Navigate to Notifications, under Settings.
Click the Edit button next to the notification email you'd like to update (e.g., Appointment Scheduled, Order Confirmed).
Select the Email Template tab at the top of the page.
Click the Show Email Template Variables dropdown arrow.
Browse the list of available variables.
Copy and paste the variable into the email body or click the + (plus) icon next to a variable to insert it in your email template.
Example variables might include:
{{customer_name}} – Inserts the customer’s name
{{order_date}} – Displays the scheduled order date
{{listing_address}} – Shows the property’s address
These variables automatically pull real data from the associated order or listing, making your emails more relevant and professional.
Preview Email Template
After customizing your template:
Scroll down to the Preview section to see how the email will appear.
When you're satisfied, click the Update button to save your changes.
FAQ
Q: Can I add multiple variables to a single template?
A: Yes! You can use as many variables as you'd like to personalize your emails with listing, appointment, and customer details.
Q: What happens if a variable is used but the data doesn’t exist?
A: If the related data is missing, that section may appear blank in the email.
Q: Can I use variables in both the subject line and the email body?
A: Yes, however not all variables are supported in the subject line.
If you have any additional questions, please reach out to the Aryeo Support Team at [email protected] and we'll assist you!