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Placing New Orders

Learn how to place new orders directly from the customer portal

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Written by Bambi Tominaga
Updated over 2 weeks ago

Overview

This article walks you through how to place new orders and manage your order history directly from your Aryeo customer portal.


How to Place a New Order

Placing a new order with your photographer is quick and easy:

  1. Login to your customer portal.

  2. Click the “Place Order” button.

    1. You’ll find it at the top left of your screen or at the top of your dashboard.

  3. A new tab will open with the photographer’s Order Form.

  4. Follow the form’s steps to:

    • Provide property details

    • Select your services

    • Choose appointment times

  5. Submit the form to complete your order.


Managing Existing Orders

All your past and current orders can be found in the Orders section of the customer portal. Simply click on any order in the list to access these options below:

  • View order details

  • Complete payments

  • Download invoices

  • Review appointment information


FAQ

Q: Where is the “Place Order” button located?

A: It’s found at the top left of your customer portal .

Q: Can I change the details of an order after submitting it?

A: Yes, click into the order from the Orders section to review or update appointment information.

Q: Will I receive a confirmation after placing an order?

A: Yes, a confirmation will be sent to your email after the order is submitted.


If you have any additional questions, please reach out to the Aryeo Support Team at [email protected] and we'll assist you!

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