Customer Portals provide a place for agents to login, access, and download listing media as well as place new orders with photographers directly in the account dashboard. Inside the customer portal you will see listings delivered to you by your photographer, order history and appointments information, leads collected from contact forms on property websites, access and create marketing materials, and so much more!
Customer Portal > Listings
The Listings section is where you can review all of the listings your photographer has historically shared with you, the most recent being the first property card. Click into any listing card to view the contents inside and/or download the listing media.
Customer Portal > Orders
The Orders section is where you can review all of the order history information with this photography group. Click into any order to view details, complete payments, download invoices, and review or update appointment information.
Place New Order
Have an upcoming listing that is going to market soon and need to book your photographer to come out for photos and media to help list the property? Easy! Click the purple Place Order button at the top of the left navigation menu to place a new order and schedule the appointment with your photographer without ever having to leave your dashboard or pick up your phone!
Customer Portal > Orders + Appointments
If an order contain an appointment, click into the order and scroll down to view the appointment information. You'll see the Photographer name who is assigned to the appointment, the appointment start time, duration, estimated end time, and order items for this appointment.
It's helpful to review the appointment information on the order, but you can also reschedule or cancel appointments if needed. Click the Reschedule button and you will be taken to a scheduling page where you can select a new day and time to complete the appointment.
Customer Portal > Marketing Center
The Marketing Center within the Customer Portal allows you to browse through available templates for marketing materials like Flyers, Postcards, and Social Media posts to help you market and sell your listing faster. Simply pick a template, select the property you wish to create the marketing template for, and the system will pull in all of the available media and information so it's pretty much ready to go! Use the drag and drop tools to put the final touches in place and download your content when ready!
Questions? Reach out to our team for help at [email protected]. Thanks!