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Disclaimer on Sending Order Form Link (Agents)

This article provides a disclaimer for agents regarding the use of the order form link that originates from their customer portal.

Sydney R avatar
Written by Sydney R
Updated yesterday

Overview

This article provides an important security disclaimer about the order form link accessible from your Aryeo customer portal. It explains why you should avoid sharing this link and offers safer alternatives for accessing order forms.

Click here to watch our video guide on this topic.


Why This Matters

The order form link generated from your customer portal contains your User_ID, a unique identifier tied to your Aryeo account. Sharing this link could unintentionally expose sensitive data associated with your account.

What Information Could Be at Risk?

If someone gains access to your order form link, they may also gain access to:

  • Your personal account details

  • Any saved payment methods

  • Order history and related data

This could lead to unauthorized use of your information or fraudulent transactions.


What You Should Do

To protect your personal data and account integrity, we recommend the following:

  • Do not share your order form link with others under any circumstances.

  • Treat your order form link like a password—keep it private and secure.

  • Access the order form directly from the photography company’s website whenever possible.

  • Ask the company to send you the link directly if needed, ensuring it comes from a trusted source.


What We're Doing

Aryeo is actively working on product updates to reduce the security risks associated with these links. While we implement these improvements, your caution plays a key role in protecting your account.


FAQ

Q: Why is the order form link considered sensitive?

A: Because it contains your User_ID, which links directly to your personal account and stored information, including payment methods.

Q: Can I still use the order form link myself?

A: Yes, you can use it for your own orders. Just make sure not to share it with others.

Q: What’s the safest way to access the order form?

A: Go directly through your photographer’s website or ask them to send you the link securely.


If you have any additional questions, please reach out to the Aryeo Support Team at [email protected] and we'll assist you!

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