In this guide, we'll show you how to showcase all the services that you provide by creating products for your customers to choose from!
What are Products?
Products are all of the different services your business offers to clients to choose from on your order online forms. When creating orders manually you can easily add items to new orders from a list of the products created in the Storefront. Main Products are the primary services you offer to clients and Addon Products are secondary services that can be optionally added.
Most creator groups offer a wide variety of products/services like photography, video, 3D Tours, and Floor plans for example. Some groups price their services by home square feet, others might price their products by image count or estimated property price. Non-serviceable products like virtual staging, virtual twilights, and blue sky replacement are created as Addon products that happen after the media is captured and during the editing phase.
Check out an example product list here.
Product Index Page
The newly updated Products page displays your Main Products and Addon Products on separate menu tabs within this section. If you are using the Quickbooks Integration you can sync your products in Aryeo to the ones you have built in Quickbooks here.
The products menu will display important, identifying information for each of the products in your list such as product info, what categories the product belongs to, whether or not it is an active/inactive product, price point and if there are any pricing variants. Clicking edit on any product will bring you into the product editor where you can customize advanced settings for this particular product/service.
First, start by heading to the Products tab on your navigation bar below the Storefront menu. Your products are the services that you sell and will display on your order forms.
Main & Addon Products
Main Products are the primary services you offer to clients and Addon Products are secondary services that can be optionally added. Click into this section to get started. To create a product press the + New Product button in the upper-righthand corner. Now let's fill in the details of your product in a few simple steps.
Pro Tip: Once the product type is set, it cannot be changed later on. Be sure you are committed to the product being a Main Product or and Addon Product during the first step of creating your product.
Title & Description
Start by adding a title and description to your product so that your customer can identify the service offered.
Select whether the product is considered serviceable. Serviceable products require an appointment when booked via the order form.
Next, specify whether this product will have one price across all properties or if you would like to tier the pricing.
Single Product: Items with a single offering.
Tiered Product: product that offers multiple pricing tiers (Sq. Ft, # of Images, property price, etc).
If you are creating a single product, simply select the Single Product option and enter your price in the box below. For tiered pricing, select the Tiered Product option. Specify what kind of pricing tiers you would like to create (Sq. Ft, # of Images, property price, text, etc). Then, press Add Variant to add a pricing tier and enter in your chosen specifications.
TIP: Ensure that the pricing tiers do not overlap. For example, if your first tier covers properties from 0-2000 square feet, ensure that the next tier begins at 2001 square feet.
Now, specify whether you would like this product to appear as a Main Product or as an Add-On to another product. If you choose to attach an add-on to a Main Product, the add-on will only appear as an option on your order form if the customer selects the Main Product that it is associated with. You also have the option to simply keep the Add-On visible on the Order Form without attaching it to a Main Product.
Last, choose if you would like this product to be live on your order form. Simply check or uncheck the box when you would like to change the status of this product. This, along with any other specification covered in this guide, can be changed at any point.
Advanced Settings - Edit Mode
Now that you have added your product, you will be taken to the Edit screen for the product that you just created, where you can make more modifications.
Select whether the product is active to customers from your online order forms. Only make a product active when it's ready to be purchased. If a product is marked inactive it will not be visible on order forms but can be added to orders created that are created by your team.
If you select Twilight, customers will only be able to view one timeslot for that appointment. The appointment will be X minutes before sunset in your city, where X is the duration minutes of this product. If you'd like customers to schedule a separate twilight only appointment, check Separate Booking, otherwise the entire appointment will be scheduled prior to sunset.
Upload an image to showcase what this product is. The product thumbnail image window is 480 x 320 pixels.
Many photographers will often split up their products & services between "Residential" and "Commercial" categories. Product categories can be created to manage the products that are displayed on Public and Private Order Forms.
Here you should select the team members who are able to provide this product. If everyone on the team can provide this service, simply select the "All Team Members" option to assign every team member as a provider.
Please note: Product providers are connected to the ordering and scheduling system. If you do not assign providers to products it could create scheduling issues.
With the recent updates to the Products page, rearranging your products is now incredibly easy. Open the Main Products or Addon Products menu and simply drag and drop the products to the top and organize them as you wish them to appear on the order form.
Order Form Landing Page
The order landing page will display one or multiple public order forms for your customers when they go to place a new order with your business. Just set an order form to be publicly visible, and the order landing page will begin displaying it.
Let's use the example that you service Residential (MLS), Commercial, and an AirBnb / Vacation Rental clients. Each category has a different set of products, price points, and order form settings that can be applied. On each order form, you can enable the desired Product Category to only be displayed on that order form.
Product List Example
Not sure where to start with your product list? Use this guide as a reference!