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Downloading Media Content

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Written by Bambi Tominaga
Updated over 2 weeks ago

Overview

This article explains how to download images, videos, 3D tours, and property websites from Aryeo once a photographer has delivered your listing content.


How to Access Your Media

Once your photographer has delivered the listing content via Aryeo, you’ll receive an email notification. This email includes a link to the Download Center, where you can view and download everything that’s been shared. Media and content may include:

  • Photos

  • Videos

  • 3D Tours

  • Property Websites


Downloading All Media

To download all or some of the content:

  1. Click the Download button in the top right corner of the Download Center.

  2. In the pop-up menu, choose the content types you want to download (images, videos, etc.).

  3. Click Download Selected.

You can revisit the Download Center anytime if you need to download additional content later.


Accessing Your Downloaded Content

The files will be downloaded to your computer as a Zip file and saved in your browser’s default Downloads folder. To open your content:

  1. Locate the Zip file on your computer.

  2. Unzip the file (right-click and select Extract All on Windows, or double-click to open on Mac).

  3. Open the extracted folder to view your content.


Accessing Property Websites

You can copy links to the property website without downloading anything:

  1. Click on the Property Websites section in the header.

  2. Copy either the Branded or Unbranded version of the website.

These links are perfect for sharing on social media, MLS, or directly with clients.


Unable to Download Content?

Some photographers may restrict downloads until payment is received. If you're unable to download:

  • Confirm your transaction with the photographer has been completed.

  • Try accessing the download link again.

Still having trouble? Reach out to us at [email protected].


FAQ

Q: Do I need an Aryeo account to download my content?

A: No account is needed. Just follow the link sent to your email to access the Download Center.

Q: Can I choose which files to download, or do I have to download everything at once?

A: You can choose specific types of content from the pop-up menu before downloading.

Q: Where do I find the unbranded property website link?

A: In the Property Websites section of the Download Center, both branded and unbranded links are available for copying.


If you have any additional questions, please reach out to the Aryeo Support Team at [email protected] and we'll assist you!

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