Skip to main content

Uploading and Delivering Media

Learn how to upload and manage media, add 3D content, and deliver listings to your clients

Brendan Quinlan avatar
Written by Brendan Quinlan
Updated over a week ago

Overview

Aryeo makes it easy to manage high-quality media for your listings, from images and videos to 3D content. This article covers how to upload and configure your media, deliver the listing to clients, and use the Download Center for easy content access.


Uploading Images

Aryeo allows you to upload your highest resolution images. These images are also automatically resized into a second, separate copy of images that are Web / MLS compliant versions that your clients can download in addition to the highest resolution images.

  • Integrations for direct uploads include:

    • Dropbox

    • Google Drive

    • Google Photos

    • Onedrive

    • Other file-sharing services


Uploading Video Files or Linking Videos

You can either upload a video file or link to a hosted video on your listing:

  1. Go to the Videos section on your listing.

  2. Enter a Video Title.

  3. Choose display settings:

    • Branded, Unbranded, or Both

  4. Select your method:

    • Link Video – Paste the video URL.

    • Upload File – Choose a file from your device.

    • Note: Aryeo currently supports only 8-bit/SDR video files. Uploading 10-bit or HDR files may result in errors. You can still upload 10-bit files to the Files section instead.

  5. Click Add Video to finalize.


Adding 3D Content

Aryeo supports all major 3D providers, including Matterport, iGuide, and Zillow 3D Home.

To add 3D content:

  1. Scroll to the 3D Content section on your listing.

  2. Click Add.

  3. Paste your 3D tour link.

  4. Choose whether to display Branded, Unbranded, or Both.

  5. Click Add Content and then Save.

For Zillow 3D Home tours, interactive floor plans can automatically be uploaded to the listing once the tour URL link is added.

👉 Click here to learn how Aryeo Pro customers can streamline capturing and delivering Zillow 3D Home tours and floor plans through the 3D Home Integration!


Adding a Floor Plan

Adding a floor plan follows the same process as uploading an image to your listing. One additional aspect of uploading floor plans is the ability to integrate directly with CubiCasa to automatically sync floor plans between the two platforms.


Add Files to Your Listing

The Files section can be used to host any additional media that you would like to deliver to your client that does not fit into any of the above categories. Files can be additional images, PDFs, zip files, etc.


Delivering a Listing to Clients

Once your listing is ready, you can deliver it to your client:

  1. Click the Deliver Listing button in the top-right corner of the listing page.

  2. A pre-filled delivery email will appear.

  3. From here, you can:

    1. Edit the subject line and message

    2. Add additional recipients in the “To:” field

    3. Ensure the “Notify via email” box is checked

    4. Choose your delivery option:

      1. Deliver – Sends immediately

      2. Schedule – Sends later at a specified date and time

Once sent, your client will receive access to the listing and media via their Customer Portal and the Download Center.


Using the Aryeo Download Center

The Download Center is a standalone page that allows your client to easily access and download all media for a listing.

Access it by:

  • Clicking the Download button in the top-right corner of the listing page and select View Download Center

  • Client can click the link provided in the listing delivery email

The Download Center includes:

  • High-resolution and MLS-sized images

  • Uploaded videos and 3D tours

  • Any documents or files added to the listing


FAQ

Q: Can I update media after a listing is delivered?

A: Yes. Any changes to media or files will update in real-time in the client’s Download Center, property website, and customer portal.

Q: Can I deliver to multiple agents or customers at once?

A: Absolutely! Add multiple recipients in the "To:" field when sending the listing.

Q: Is there a limit to the file types I can upload?

A: No—Aryeo supports virtually all file types, including PDFs, Word docs, and video files (within format limitations).


If you have any additional questions, please reach out to the Aryeo Support Team at [email protected] and we'll assist you!

Did this answer your question?