Overview
This article will show you how to delete undelivered listings and explains the process for hosting the media of delivered listings. Only listings that are undelivered can be deleted.
Important Notes Before Deleting
Only listings with an Undelivered status can be fully deleted from your dashboard.
Delivered listings cannot be deleted, but they will fall off your active listing count once they are 365 days old.
Even after that, the listing and media will remain accessible to both you and your client at no additional cost.
How to Delete an Undelivered Listing
Navigate to the Listing Page for the property you wish to delete.
Click the 3 dot icon (ooo) located to the right of the Download button.
Click Delete Listing.
Confirm that you’ve selected the correct listing.
This action is permanent and cannot be undone.
After deleting, the listing will be removed from your dashboard.
FAQ
Q: Can I delete a listing that has already been delivered?
A: No. Delivered listings cannot be deleted but will fall off your active listing count after 365 days while remaining accessible.
Q: Will the client lose access if I delete the listing?
A: Only undelivered listings can be deleted, and clients do not have access to undelivered listings. Clients only have access to delivered listings. For delivered listings, they remain accessible to clients even after falling off your active listing count.
Q: Is there any cost for keeping listings over a year old?
A: No. Media storage is free even after a listing falls off your active listing count.
If you have any additional questions, please reach out to the Aryeo Support Team at [email protected] and we'll assist you!