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Disclaimer on Sending Order Form Link (Customer)
Disclaimer on Sending Order Form Link (Customer)

This article provides a disclaimer for our customers regarding the dispatch of the order form link originating from their customer portal.

Sydney R avatar
Written by Sydney R
Updated over 6 months ago

We would like to bring a critical security matter to the attention of our customers. It pertains to the order form link that originates from your personal customer portal. Please note that this link contains your User_ID which is a unique identifier associated with your account.

It's of paramount importance to understand that sharing this link carries significant risks. If it falls into the wrong hands, it could potentially expose a broad spectrum of your data. This not only includes your basic account information but also any saved payment cards within the system. Such a scenario could potentially lead to unauthorized transactions or misuse of your personal information.

Given these risks, we strongly advise against sharing this link with others. Always remember that the security of your personal information is our top priority. By keeping your order form link private, you are taking a significant step towards ensuring the safety and integrity of your personal data.

We are currently working on various measures to minimize this risk in the future. However, until then, we urge you to exercise caution when handling these links. As an alternative, we recommend obtaining the order form link directly from the photography website. You may also request that the company provide the link directly to ensure it is secure and accurate. Thank you for your understanding and cooperation in this matter.

Attached is a video demonstrating the risks associated with accessing an order form link from someone's customer portal.

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