The Zillow 3D Home® Integration simplifies the process of capturing and delivering 3D Home Tours. Once this integration is enabled, you’ll be able to initiate a 3D Home tour capture directly from an Aryeo appointment. Tours captured using this integration will automatically have tour links and floor plans uploaded to the Aryeo listing. This integration reduces the manual effort required to capture a 3D Home tour.
Before You Start
Check with your Aryeo team admin to confirm they’ve enabled the 3D Home Integration and designated products that include a 3D Home tour.
Before you can start using the 3D Home Integration to simplify 3D Home tour capture, make sure you’ve completed the following steps:
Download the Zillow 3D Home App on your mobile device
Create a Zillow 3D Home account, and log in in the app
Have a compatible Ricoh or Insta360 camera.
Using 3D Home Capture Links
When you receive or create an appointment that includes a 3D Home product, you’ll see a new link appear in the appointment details on the Aryeo website, in Aryeo Go, and in synced calendar events. This link will allow you to initiate a tour capture directly from the appointment.
View the appointment details for an appointment that includes a 3D Home product from mobile web, Aryeo Go, or your synced calendar.
While using your mobile device, click the 'Begin Zillow 3D Home Tour' button. This will open the 3D Home app and initiate a new tour with the address pre-filled.
Capture the 3D Home tour. See the capture guide here for specific instructions for how to capture all required rooms, as well as how to best position each panorama within the home.
After your 3D Home capture is complete, click 'Finish tour' to complete the tour.
Within five minutes, the tour link will automatically be added to the Aryeo listing under the '3D Content' section.
While the floor plan for the tour is still processing, you will see the following message:
After 24-48 hours, the floor plan(s) for the tour will finish processing and be automatically added to the listing under the 'Floor Plans' section. You will also receive an email notification from Zillow 3D Home notifying you when the tour has been processed.
Troubleshooting
If you’re not seeing the ‘Begin Zillow 3D Home Tour’ button in an appointment that includes a 3D Home tour product, there are a few things you can check.
Is there a listing connected with the order for this appointment?
Tours captured using the ‘Begin Zillow 3D Home Tour’ button will automatically sync to the Aryeo listing connected with the appointment. To enable that, appointments must have a listing attached before the tour is started. Appointments without a listing will not include a link to initiate a 3D Home tour capture.
Is the product on the order designated as a 3D Home tour product?
When the 3D Home Integration is enabled, the Aryeo team admin will designate the products that include a Zillow 3D Home tour. Only appointments that include a designated 3D Home product will include a link to initiate a 3D Home tour capture. Check with your Aryeo team admin to confirm which products have been designated as 3D Home tour products.
Is the 3D Home Integration enabled in your team’s account?
The link to initiate a 3D Home tour capture will only appear if the 3D Home Integration is enabled in your team’s account. Reach out to your Aryeo team admin to confirm that the integration has been enabled.
FAQs
Q: Will all appointments include a link to capture a 3D Home tour?
Not all appointments will include a 3D Home tour capture link. Only appointments that 1) include a designated 3D Home product and 2) are associated with a listing will include a capture link. Appointments on orders not connected to a listing will not show this link.
Q: Does the 3D Home Integration work on Android too?
Yes, this feature works on both iOS and Android devices as long as the 3D Home app is installed.
Q: Can I create more than one 3D Home tour for a single Aryeo listing?
Yes, you create more than one 3D Home tour for a single Aryeo listing. Click the ‘Begin Zillow 3D Home Tour’ button or ‘Capture Zillow 3D Home Tour’ link to initiate a new tour capture in the 3D Home app. Each tour and associated floor plans will automatically be uploaded to the listing.
Click here to learn more about managing tours and floor plans on Aryeo listings.