We've recently added the ability to customize order confirmation emails! Similar to how you are able to customize the listing delivery email, you can now customize the order confirmation emails to team members and to clients.

The subject line and email body can be customized for both of these automated emails in Settings > Email Preferences.

Scroll down below the listing delivery email template to see two options to customize order confirmation emails. One template is for team members the other is for clients.

Order Placed - Update the order confirmation email template that will be sent to your team when an order is placed.

Order Confirmation - Update the order placed email template that will be sent to your customer when they place an order.

If you have a home preparation checklist uploaded to your website as a media file, the link can be added to the email confirmation template so clients can click it to view or download the PDF by simply clicking on it 🙌

Not sure how to turn your pdf into a URL? No sweat! You can easily create a checklist in Canva (for free!) which will provide you a link to the file that you can add to your email template in Aryeo 👍 We'll walk through an example below.

EXAMPLE:

Here's the URL to my example checklist in Canva. https://www.canva.com/design/DAEwqW0IS8M/SDUKzeN-9dO_CTzG510KMQ/view?utm_content=DAEwqW0IS8M&utm_campaign=designshare&utm_medium=link&utm_source=publishsharelink

Take this link and hyperlink it in the Order Confirmation Template (this is the one that goes to the customer). When the email is triggered and the customer opens the email, they will see the checklist linked wherever it was added in the email body.

Did this answer your question?